KEEP IN TOUCH WITH YOUR BIGGEST FANS

The most engaged audience you have is the one right in front of you. At a show, a gallery, a book reading – that’s it. People gave up a night of Netflix, of takeout, of a million other things, and instead chose to be there with you.

Make the most of those opportunities. Make it easy to follow up after the event by getting email addresses. Put out a notebook and ask for emails, or just make a simple postcard explaining why people should join your email list, with a link to sign up.

Two things:

1. Don’t say “join our email list for updates!” That’s boring and ain’t cutting it in 2016. Say that you’ll be sharing behind the scenes photos of your process, and doing give-aways just for people on your email list, with special discounts, and pre-sale announcements of upcoming shows. Say THAT instead of “updates.”

2. Why haven’t I mentioned social media at this point? Well, because not every fan is on every social media network, and chances are you aren’t either. And you’ve heard bands and artists complaining about “reach,” and having to pay for their posts to be seen, right? Twitter is becoming the same (have you even looked at how many people actually see your Tweets?). This is why I stress good ole fashioned email – it ain’t going away (ask some bands about their old MySpace “Likes”).

You can sit on a social media 24/7, but your greater impact is face to face. When you get to shake hands, and hug people you’re making connections that can last decades, so do your best to keep in touch with those biggest fans and get their email address. 

YOU CAN WORK WITHOUT SHOUTING

A book about MySpace today is laughable. But will a book about Facebook or Twitter (available now at your local book shop) ten years from now be any different?

The tools change, but the concepts are timeless; make something remarkable, and people will talk. If no one is talking about your thing, are you sure it’s work remarking about?

In this super connected world, everyone has the same soapbox (like Twitter), the same video broadcast platform (like YouTube), the same everything. Getting noticed is hard work because everyone is working so hard on getting noticed.

Then I see this advice: Be loud! Get out there! Shout! Tweet every hour! Talk at every event! Brand you! NETWORK.

Trust me — you don’t have to do this. There are shy, reserved, quiet folks doing great work without all the fanfare. They’re not speaking at conferences, or doing fancy videos, or spending all day on social media, but they’re making a living.

Your art is worth more than a play count on YouTube, much the same that your fans are worth more than their credit card number.


This post originally posted on Medium on Jul 25, 2015, and then posted on my Patreon on March 17, 2016. That means this piece is 10 years old, holy crap.

YOU NEVER KNOW WHO’S WATCHING

I love Billy Eichner. HE’S FANTASTIC.

On a visit to Seth Meyer’s show a year ago (the video clip is no longer available for some reason), Meyer’s explains that he and his fellow SNL friends watched Billy’s videos back in the day. Billy had no idea, but found out many years later.

Creating and publishing something for years without knowing if anyone is really paying attention is difficult. It’s easy to look at the standard metrics like pageviews, plays, or RTs, and base your success on that. For validation. But please, you are so much more than that!

Never lose sight of the real people behind those metrics, and then never refer to them as metrics, or eyeballs, or traffic. Ever. They are lovely people, and some of them have just never emailed you yet telling you how amazing you are.

Hard work isn’t a guaranteed ticket to stardom and appearing on late night TV shows, but you spend the time and do it the right way. Treat every video, every song, every appearance as if Amy Pohler might watching.

This post appeared on my Patreon on March 12, 2016, but I’m posting it here because I’m deleting those old posts. It also had this note saying “This post originally posted on Jul 21, 2015, but had been modified for Patreon.”